A hunt list can have one or more line groups. Un "Line Group" permet de selectionner un ensemble de lignes, et de choisir selon un algorithme quelles sont les lignes qui seront sollicitées. ), hyphens (-), and underscore characters (_). Cisco Unified Communications Manager distributes a call to idle or available members of a line group based on a call distribution algorithm and on the Ring No … Choose from the options in the drop-down list box:
There are four ways a call can be distributed amongst the phones in a hunt group. Enter the character(s) that are found in the directory number that you are seeking and click the Adding Route Groups and Line Groups to a Route/Hunt List
Choose a directory number in the Available DN/Route Partition list box and add it to the Selected DN/Route Partition list box by clicking
The personal preference is configured using the CFNC settings at the phone line.If one of the hunt parties answers, the caller is connected to that party. CUCM call-hunting implementation is composed of the following components: Phone DNs or voice-mail ports are assigned to line groups. A list of matching DNs is displayed in the Available DN/Route Partition pane.100 SEO Tips EVERY SEO Enthusiast Should Know. Cisco powers an inclusive future with U.S. rural service providers. The call forwards to 3002 because hunting failed with a No Answer condition.2. The Hunt List Configuration window will display the newly added hunt list.When configuring hunting, follow these steps:Figure 14-14 is different from Figure 14-13 because Forward Hunt Busy is configured at the hunt pilot level. Line groups cannot point to Computer Telephony Integration (CTI) ports and CTI route points, so you cannot use hunt pilots to distribute calls to endpoints that are controlled through CTI applications such as Cisco Customer Response Solution …
In Example 14-1, User A at DN 3000 has the DN configuration illustrated in Figure 14-11.Check Hunt Pilot Final Forward ConfigurationTo add the line group, click Save. A line group allows you to designate the order in which directory numbers are chosen. The window displays the line group that you choose. Table 23-1 Line Group Configuration Settings
Choose a directory number in the Selected DN/Route Partition list box and add it to the Removed DN/Route Partition list box by clicking the arrow button between the two list boxes. The CFNA setting in Figure 14-11 forwards internal calls to 3001, and external calls to 303 555-0111 when 3000 does not answer.Administration, choose Call Routing > Route/Hunt.You can implement the personal preferences option by configuring a user's phone so that the Forward No Answer field redirects the call to a hunt pilot, to search for someone else who can answer the call.
The following procedure describes how to add a line group.
Choose a distribution algorithm, which applies at the line-group level, from the options in the drop-down list box:
The reorder tone was sent because of the missing Forward Hunt Busy configuration in the hunt pilot.4. To change the priority of a directory number, choose a directory number in the Selected DN/Route Partition list box. To change the priority of a directory number, choose a directory number in the Selected DN/Route Partition list box. Available and busy call states do not receive calls. Each hunt list name must be unique.Step 3 Enter the hunt pilot number in the Hunt Pilot field.When the Use Personal Preferences check box is checked, CUCM ignores the settings in the Destination and Calling Search Space fields.Example 14-4 Call Coverage: Forward Hunt Busy■ Operators line group: Contains the DNs 2101 and 2102. Cisco CallManager Administration Guide, Release 4.0(1)
Choose a distribution algorithm, which applies at the line-group level, from the options in the drop-down list box: Top Down—If you choose this distribution algorithm, Cisco Unified CM distributes a call to idle or available members starting from the first idle or available member of a line group to the last idle or available member. Choose a directory number in the Available DN/Route Partition list box and add it to the Selected DN/Route Partition list box by clicking Route Pattern Configuration (Revised 08/25/2005)
The DN configuration also differs from previous examples because the DN has two Call Forward No Coverage numbers configured.The DNs that will become the members of the line group must already exist in the database before you can complete this procedure. The hunt pilot distributes the call to the hunt list HelpDesk.Route Call to Number Specified in Hunt PilotUse Personal Preferences: Enables the CFNC settings for the original called number that forwarded the call to this hunt pilot.Destination: This setting indicates the DN to which calls are forwarded.Secondary Calling Search Space for (Qr/ta■ Stop Hunting: Do not proceed to the next Line Group or next member.PC Driver Downloader and Updater SoftwareCall Sent to Next Member as per Line Group Distribution AlgorithmCoverage at the phone line that invoked the call to the pilot number.■ CFB: When busy, incoming internal calls are forwarded to 3001, and external calls are forwarded to hunt pilot 7000.A hunt list is a prioritized list of line groups used for call coverage.
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