DO NOT GO THERE,I live in Melbourne and have been a customer of Westnet for 12 years. NBN™ Phone For the next 3 invoices we were sent overdue letters and text and emails saying that we would be suspended if I did not pay.
Premium call/SMS services (e.g.
I am about to report the company to the Australian Competition and Consumer Commission they are that ridiculously awful.asically told me that, regardless I would have to pay. And when I phoned the support team to confirm what else was required - queries addressed.- No one told me NBN would require physical installation at the property.
Can't do apparently. if you choose to top up your prepaid balance, so you're in complete control of your spend.
There is a $0 standard setup fee for ADSL2+; and applies to all plans unless otherwise specified. The line was so bad we couldn't communicate.
When I chose Westnet, it was because they were based in Perth but now when they are not even Aussie owned they have gone down hill rapidly. Plenty of other competitive providers.
I have contacted them so many times as I am just so bloody frustrated, I try to go on Netflix it just circles and circles come on then circles again is causing so much stress no one I know with families using numerous TVs and laptops has this problem. As an added bonus, bundle with one of our broadband or phone plans and you'll save $5 on your monthly fee. All you need is a mobile handset and iiNet will provide the perfect mobile plan for you.
No more. Never again.ns were with rude,abrupt, arrogant,semi literate,have poor English for the role they have and have never admitted a fault or resolved one.They talk over the top to deliver scripted lines.
To make sure things go smoothly, be sure to supply the correct details about your existing mobile service:You can monitor your usage by logging in to Tethering allows smartphones to act as a WiFi hotspot for a computer or WiFi device to access the internet using your mobile data. If you choose to tether, be aware that the data used when tethering DOES count as part of your monthly mobile data allowance.You can change your Westnet Mobile plan at any time in your Yes, you can port your mobile number to Westnet. Available in selected coverage areas. Both uploads and downloads are counted towards your monthly data quota.In the event that you submit a plan change request when your next billing period beging in 7 days or less, your plan will not change until the start of the following biling period.
Mobile Plans (4G) The prepaid balance helps protect you from bill shock.
Yesterday I received a charge to my credit card, called and was told I was on a contract. Westnet Mobile SIM cards are dual-cut , so you can pop a smaller Micro SIM card out of the Standard SIM card. The prepaid balance helps protect you from bill shock. For most seniors, the phone is a very important service, and Westnet advertises it that way, though they try to deny it later. Westnet mobile plans are great within the borders of Australia, but they don't initially cover you outside the country's boundaries.
Customers who purchase a Westnet mobile plan can only obtain 4G speeds when they use a 4G-ready phone (LTE 1800/850 MHz) in 4G coverage areas as per the detailed coverage map above. Not bad as advertised, but there are some unadvertised gotchas. Mobile data is enabled by default on all iiNet plans.
Wireless Plans
To accomplish they will introduce a new concept called “the due date” which is much earlier than the “billing date” (which to them is the date of NBN connection, not the date your phone service was connected). Honestly, just look elsewhere.
It's a thieving, lying, cheating, law breaking business.and they refuse to give refunds or cancel contracts ,even when they're in the wrong.People should really pay attention to the news when take-overs are concerned as often they are NOT the good news that they're touted to be at the time.I changed to another server at the introduction of NBN.
Depending on the mobile coverage in your area, the plans will cover you on 4G, 3G and 2G networks. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.Westnet is nothing more than a brand now, one that iiNet sullied, and TPG have utterly destroyed.ne sold to me by Westnet Pty Ltd and it does work.
Westnet will charge the full fee from the day on which an NBN technician makes the NBN internet connection, even though your phone is not connected by Westnet until some later date (3 days later in my case, but that was a simple internal transfer within the same parent company: iiNet / Westnet / TPG; so goodness only knows in your case). This is another misleading statement as your company is required to do so under Australian consumer law.Your trust is our top concern. A customer for nearly 13 years. Fits iPhone 5 and above, Samsung Galaxy S6 and S6 Edge
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